Privacy policy

Last updated: April 20, 2026

Paix LLC runs this store and website, along with all associated content, features, tools, products, and services, to deliver a thoughtfully curated shopping experience (the “Services”) for you. The store is built and supported through Shopify, which enables us to operate and provide these Services efficiently. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services—whether browsing, purchasing, or communicating with us. In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy will govern how your personal information is collected, processed, and disclosed.

Please review this Privacy Policy carefully. By accessing or using any of our Services, you confirm that you have read and understood how your information is collected, used, and shared as described here.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on your interaction with the Services:

  • Contact details (name, address, phone number, email address)
  • Payment information (processed securely through payment providers such as Stripe — we do not store full card details)
  • Account information (username, password, preferences)
  • Transaction information (orders, returns, cart activity)
  • Communication data (customer support messages)
  • Device and usage information (IP address, browser type, activity on the website)

Personal Information Sources

We collect personal information from:

  • Directly from you when you place orders or contact us
  • Automatically through cookies and website usage
  • From service providers (such as Shopify and Stripe)
  • From partners and third-party tools used for store operation

How We Use Your Personal Information

We use your information to:

  • Process orders and payments
  • Provide customer support
  • Manage and improve our store experience
  • Send order updates and notifications
  • Prevent fraud and ensure security
  • Comply with legal obligations

We may also use your data for marketing purposes, where permitted.

How We Disclose Personal Information

We may share your information with:

  • Shopify and service providers (payment, shipping, analytics, hosting)
  • Stripe for secure payment processing
  • Marketing and advertising partners
  • Legal authorities when required
  • Business partners when necessary to operate our services

We do not sell your personal information.

Relationship with Shopify

The Services are hosted by Shopify, which processes your data to help operate and improve the store. Information may be shared with Shopify and its service providers.

Third-Party Websites

We are not responsible for the privacy practices of external websites linked from our store.

Children’s Data

Our services are not intended for children, and we do not knowingly collect their data.

Security and Retention

We use reasonable security measures, but no system is 100% secure. We retain data only as long as needed for operations, legal compliance, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Opt out of marketing
  • Receive a copy of your data

Contact us at: paixllc1@gmail.com

Complaints

You may contact us if you have concerns, or contact your local data protection authority if applicable.

International Transfers

Your information may be processed outside your country, including by Shopify and Stripe systems.

Changes to This Policy

We may update this policy from time to time. Updates will be posted with a new “Last updated” date.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at Paixllc1@gmail.com. Address: Sharjah Media City, Sharjah, United Arab Emirates